Your personal data privacy is a major concern for Patricia Luiza, based in Romania, as a data controller.

This document aims to inform you about the processing of your personal data in the context of using the website https://en.patricialuiza.com, hereinafter referred to as "the site."

Contents:

  1. Categories of processed personal data
  2. Purposes and legal grounds for processing
  3. Duration of data processing
  4. Disclosure of personal data
  5. Transfer of personal data
  6. Your rights
  7. Confidentiality of minors
  8. Changes to the privacy policy

Categories of processed personal data

If you are a client of the site, en.patricialuiza.com will process the following personal data:

  • Name and surname
  • Phone number
  • Email address
  • Billing address
  • Shipping address
  • Data regarding how you use the site (e.g., your behavior/preferences/habits within the domains)
  • Any other categories of data you directly provide in the context of creating a user account, placing an order through the site, or in any other manner resulting from your use of the site.

If you create a user account on the site using your Facebook or Google account, en.patricialuiza.com will process the following public profile data displayed by those applications: username and email address.

If you choose to create a user account before finalizing an order for a product available on the site, your email address will be requested to automatically create an account.

If you do not complete the order, the email address and other data provided will not be stored by en.patricialuiza.com, and the created account will be automatically deleted.

If you are a visitor of the site, en.patricialuiza.com will process the following personal data:

  • Data directly provided in the context of using the site, such as data you provide in the contact/questions/complaints section, if you contact us this way
  • Indirect data, such as: IP address, browser used, browsing duration, search history, operating system used, language, and pages viewed, complete URLs, click sequences to, through, and from our site, viewed/searched information or products, time spent on specific pages, interactions with the pages (e.g., scrolling, clicks, mouse-over), user behavior data.

Purposes and legal grounds for processing

If you are a client of the site, en.patricialuiza.com processes your personal data for the following purposes:

  • To carry out the contractual relationship between you and en.patricialuiza.com, including processing, validating, shipping, and invoicing your order placed on the site, informing you about your order status, organizing product returns, etc.

Legal grounds: The processing of your data for this purpose is based on the contract between you and en.patricialuiza.com, as defined in the Terms and Conditions https://en.patricialuiza.com/. Providing your personal data is necessary for executing this contract. Refusing to provide the data may result in the inability to carry out the contractual relationship between you and en.patricialuiza.com.

  • To fulfill en.patricialuiza.com’s legal obligations in connection with services provided through the site, including tax obligations and record-keeping.

Legal grounds: Processing your data for this purpose is necessary based on legal obligations. Providing your data for this purpose is required. Refusing to provide the data may result in en.patricialuiza.com’s inability to meet its legal obligations, and thus, the inability to provide you with services through the site.

  • For marketing activities, such as sending commercial communications regarding products and services offered by en.patricialuiza.com via email or SMS.

Legal grounds: The processing of your data for this purpose is based on your consent, provided that you choose to give it.

You can express your consent for processing your data for this purpose by ticking the appropriate box at the time of account creation or later in the "My account information" section.

To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/SMS containing commercial communications. Additionally, you can unsubscribe by accessing the "My account information" section.

Providing your data for this purpose is voluntary. Refusing to provide your consent for data processing in this context will not have negative consequences for you.

  • To perform various analyses and reports on how the site functions, create consumption preference profiles, and mainly improve your site experience.

Legal grounds: Processing your data for this purpose is based on en.patricialuiza.com’s legitimate interest in continually improving the site experience. Providing your data for this purpose is voluntary. Refusing to provide the data for this purpose will not have negative consequences for you.

If you are a visitor to the site, en.patricialuiza.com processes your personal data for the following purposes:

  • For marketing activities, such as sending commercial communications regarding products and services offered by en.patricialuiza.com via email or SMS.

Legal grounds: The processing of your data for this purpose is based on your consent, provided that you choose to give it.

You can express your consent for processing your data for this purpose by filling in and ticking the appropriate box in the newsletter subscription form available on the site.

To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/SMS containing commercial communications.

Providing your data for this purpose is voluntary. Refusing to provide your consent for data processing in this context will not have negative consequences for you.

  • To handle complaints, questions, and to monitor traffic and improve your site experience.

Legal grounds: Processing your data for this purpose is based on en.patricialuiza.com’s legitimate interest in ensuring the proper functioning of the site and continuously improving the site experience for visitors, including handling various comments, questions, or complaints.

Providing your data for this purpose is voluntary. Refusing to provide the data for this purpose will not have negative consequences for you.

Duration of data processing

en.patricialuiza.com will process your personal data for as long as necessary to achieve the purposes mentioned above.

If you are a client, we will process your data for the entire duration of the contractual relationship and afterward in accordance with en.patricialuiza.com’s legal obligations (e.g., for financial-accounting documents that must be retained for 10 years from the end of the financial year in which they were created).

If you are a client and choose to delete your user account by pressing the "delete account" button in the "My account information" section, en.patricialuiza.com will interpret this action as your decision to unsubscribe from receiving commercial communications about products and services offered through the site.

Please note that deleting your account will not automatically erase your personal data.

If you no longer wish for your personal data to be processed, or if you wish for your data to be deleted, you can exercise your rights detailed in point 6 below.

If you request to delete your account, but there is at least one active order on that account, the account deletion request can only be registered after the products are delivered and the last active order is completed.

If you withdraw your consent for data processing for marketing purposes, en.patricialuiza.com will cease processing your personal data for this purpose without affecting previous data processing based on the consent you provided before withdrawing it.

Disclosure of personal data

We do not rent or sell your personal data to third parties.

However, in certain circumstances, the data may be accessible to third parties such as service providers, transport operators, hosting providers, and IT companies, designated if necessary as data processors.

These third parties are contractually obligated to maintain the confidentiality of the data and use it exclusively for the purpose for which it was provided.

Additionally, we may disclose your personal data to public authorities in the following cases, including but not limited to:

  • For the administration of the site
  • When such disclosure is necessary to award prizes or other benefits to individuals as a result of their participation in promotional campaigns organized by en.patricialuiza.com via the site
  • To maintain, personalize, and improve the site and the services provided through it
  • To perform data analysis, testing, research, usage trend monitoring, and security feature development, and to authenticate users
  • To send marketing communications, within the legal limits
  • When the disclosure of personal data is required by law, etc.

Transfer of personal data

Personal data provided to en.patricialuiza.com may be transferred outside Romania, but only to European Union countries.

Your rights

Under the provisions of the personal data processing legislation, as a data subject, you have the following rights:

  • Right to information – the right to receive details about the data processing activities carried out by en.patricialuiza.com, as described in this document
  • Right of access – the right to obtain confirmation from en.patricialuiza.com regarding the processing of personal data and details of the processing activities such as how data is processed, the purpose of processing, recipients or categories of recipients, etc.
  • Right to rectification – the right to obtain from en.patricialuiza.com the correction, without undue delay, of inaccurate/unjustified personal data and the completion of incomplete data
  • Right to erasure, without undue delay, ("right to be forgotten") – under certain conditions; Following a request for data deletion, en.patricialuiza.com may anonymize the data (removing its personal nature) and continue processing it for statistical purposes
  • Right to restrict processing, under certain conditions
  • Right to data portability – the right to receive personal data in a structured, commonly used, and machine-readable format, and to have that data transmitted by en.patricialuiza.com to another data controller if the legal conditions are met
  • Right to object
    • Regarding processing activities, this right can be exercised by submitting a request as indicated below
    • At any time, for reasons related to the particular situation of the data subject, that personal data be processed based on en.patricialuiza.com’s legitimate interest or public interest, except where en.patricialuiza.com can demonstrate legitimate and compelling reasons justifying the processing and overriding your interests, rights, and freedoms, or for establishing, exercising, or defending a right in court
  • Right not to be subject to automated decisions – the right not to be subject to a decision based solely on automated processing, including profiling, producing legal effects concerning the data subject or similarly significantly affecting them
  • Right to submit a complaint to the National Supervisory Authority for Personal Data Processing

 

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Your personal data privacy is a major concern for Patricia Luiza, based in Romania, as a data controller.

This document aims to inform you about the processing of your personal data in the context of using the website https://en.patricialuiza.com, hereinafter referred to as "the site."

Contents:

  1. Categories of processed personal data
  2. Purposes and legal grounds for processing
  3. Duration of data processing
  4. Disclosure of personal data
  5. Transfer of personal data
  6. Your rights
  7. Confidentiality of minors
  8. Changes to the privacy policy

Categories of processed personal data

If you are a client of the site, en.patricialuiza.com will process the following personal data:

  • Name and surname
  • Phone number
  • Email address
  • Billing address
  • Shipping address
  • Data regarding how you use the site (e.g., your behavior/preferences/habits within the domains)
  • Any other categories of data you directly provide in the context of creating a user account, placing an order through the site, or in any other manner resulting from your use of the site.

If you create a user account on the site using your Facebook or Google account, en.patricialuiza.com will process the following public profile data displayed by those applications: username and email address.

If you choose to create a user account before finalizing an order for a product available on the site, your email address will be requested to automatically create an account.

If you do not complete the order, the email address and other data provided will not be stored by en.patricialuiza.com, and the created account will be automatically deleted.

If you are a visitor of the site, en.patricialuiza.com will process the following personal data:

  • Data directly provided in the context of using the site, such as data you provide in the contact/questions/complaints section, if you contact us this way
  • Indirect data, such as: IP address, browser used, browsing duration, search history, operating system used, language, and pages viewed, complete URLs, click sequences to, through, and from our site, viewed/searched information or products, time spent on specific pages, interactions with the pages (e.g., scrolling, clicks, mouse-over), user behavior data.

Purposes and legal grounds for processing

If you are a client of the site, en.patricialuiza.com processes your personal data for the following purposes:

  • To carry out the contractual relationship between you and en.patricialuiza.com, including processing, validating, shipping, and invoicing your order placed on the site, informing you about your order status, organizing product returns, etc.

Legal grounds: The processing of your data for this purpose is based on the contract between you and en.patricialuiza.com, as defined in the Terms and Conditions https://en.patricialuiza.com/. Providing your personal data is necessary for executing this contract. Refusing to provide the data may result in the inability to carry out the contractual relationship between you and en.patricialuiza.com.

  • To fulfill en.patricialuiza.com’s legal obligations in connection with services provided through the site, including tax obligations and record-keeping.

Legal grounds: Processing your data for this purpose is necessary based on legal obligations. Providing your data for this purpose is required. Refusing to provide the data may result in en.patricialuiza.com’s inability to meet its legal obligations, and thus, the inability to provide you with services through the site.

  • For marketing activities, such as sending commercial communications regarding products and services offered by en.patricialuiza.com via email or SMS.

Legal grounds: The processing of your data for this purpose is based on your consent, provided that you choose to give it.

You can express your consent for processing your data for this purpose by ticking the appropriate box at the time of account creation or later in the "My account information" section.

To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/SMS containing commercial communications. Additionally, you can unsubscribe by accessing the "My account information" section.

Providing your data for this purpose is voluntary. Refusing to provide your consent for data processing in this context will not have negative consequences for you.

  • To perform various analyses and reports on how the site functions, create consumption preference profiles, and mainly improve your site experience.

Legal grounds: Processing your data for this purpose is based on en.patricialuiza.com’s legitimate interest in continually improving the site experience. Providing your data for this purpose is voluntary. Refusing to provide the data for this purpose will not have negative consequences for you.

If you are a visitor to the site, en.patricialuiza.com processes your personal data for the following purposes:

  • For marketing activities, such as sending commercial communications regarding products and services offered by en.patricialuiza.com via email or SMS.

Legal grounds: The processing of your data for this purpose is based on your consent, provided that you choose to give it.

You can express your consent for processing your data for this purpose by filling in and ticking the appropriate box in the newsletter subscription form available on the site.

To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/SMS containing commercial communications.

Providing your data for this purpose is voluntary. Refusing to provide your consent for data processing in this context will not have negative consequences for you.

  • To handle complaints, questions, and to monitor traffic and improve your site experience.

Legal grounds: Processing your data for this purpose is based on en.patricialuiza.com’s legitimate interest in ensuring the proper functioning of the site and continuously improving the site experience for visitors, including handling various comments, questions, or complaints.

Providing your data for this purpose is voluntary. Refusing to provide the data for this purpose will not have negative consequences for you.

Duration of data processing

en.patricialuiza.com will process your personal data for as long as necessary to achieve the purposes mentioned above.

If you are a client, we will process your data for the entire duration of the contractual relationship and afterward in accordance with en.patricialuiza.com’s legal obligations (e.g., for financial-accounting documents that must be retained for 10 years from the end of the financial year in which they were created).

If you are a client and choose to delete your user account by pressing the "delete account" button in the "My account information" section, en.patricialuiza.com will interpret this action as your decision to unsubscribe from receiving commercial communications about products and services offered through the site.

Please note that deleting your account will not automatically erase your personal data.

If you no longer wish for your personal data to be processed, or if you wish for your data to be deleted, you can exercise your rights detailed in point 6 below.

If you request to delete your account, but there is at least one active order on that account, the account deletion request can only be registered after the products are delivered and the last active order is completed.

If you withdraw your consent for data processing for marketing purposes, en.patricialuiza.com will cease processing your personal data for this purpose without affecting previous data processing based on the consent you provided before withdrawing it.

Disclosure of personal data

We do not rent or sell your personal data to third parties.

However, in certain circumstances, the data may be accessible to third parties such as service providers, transport operators, hosting providers, and IT companies, designated if necessary as data processors.

These third parties are contractually obligated to maintain the confidentiality of the data and use it exclusively for the purpose for which it was provided.

Additionally, we may disclose your personal data to public authorities in the following cases, including but not limited to:

  • For the administration of the site
  • When such disclosure is necessary to award prizes or other benefits to individuals as a result of their participation in promotional campaigns organized by en.patricialuiza.com via the site
  • To maintain, personalize, and improve the site and the services provided through it
  • To perform data analysis, testing, research, usage trend monitoring, and security feature development, and to authenticate users
  • To send marketing communications, within the legal limits
  • When the disclosure of personal data is required by law, etc.

Transfer of personal data

Personal data provided to en.patricialuiza.com may be transferred outside Romania, but only to European Union countries.

Your rights

Under the provisions of the personal data processing legislation, as a data subject, you have the following rights:

  • Right to information – the right to receive details about the data processing activities carried out by en.patricialuiza.com, as described in this document
  • Right of access – the right to obtain confirmation from en.patricialuiza.com regarding the processing of personal data and details of the processing activities such as how data is processed, the purpose of processing, recipients or categories of recipients, etc.
  • Right to rectification – the right to obtain from en.patricialuiza.com the correction, without undue delay, of inaccurate/unjustified personal data and the completion of incomplete data
  • Right to erasure, without undue delay, ("right to be forgotten") – under certain conditions; Following a request for data deletion, en.patricialuiza.com may anonymize the data (removing its personal nature) and continue processing it for statistical purposes
  • Right to restrict processing, under certain conditions
  • Right to data portability – the right to receive personal data in a structured, commonly used, and machine-readable format, and to have that data transmitted by en.patricialuiza.com to another data controller if the legal conditions are met
  • Right to object
    • Regarding processing activities, this right can be exercised by submitting a request as indicated below
    • At any time, for reasons related to the particular situation of the data subject, that personal data be processed based on en.patricialuiza.com’s legitimate interest or public interest, except where en.patricialuiza.com can demonstrate legitimate and compelling reasons justifying the processing and overriding your interests, rights, and freedoms, or for establishing, exercising, or defending a right in court
  • Right not to be subject to automated decisions – the right not to be subject to a decision based solely on automated processing, including profiling, producing legal effects concerning the data subject or similarly significantly affecting them
  • Right to submit a complaint to the National Supervisory Authority for Personal Data Processing